At Mitsuba, we approach data and privacy as we approach everything we do: we put people first.

As part of our effort to protect your privacy and to comply with applicable privacy and data protection laws, we strive to consider all of our data governance practices through the lens of the recognized principles of data minimization, limited collection, and limited use, among other key areas addressed below. We do so to respect and maintain your trust. In other words, we believe that taking care of you includes taking care of your data and privacy.

Mitsuba Privacy Notice

Last Revised: January 21, 2023.


This Mitsuba Privacy Notice describes the types of personal information that Mitsuba Corporation and its respective subsidiaries and affiliated companies (“Mitsuba,” “we,” and “us”) collect, how we use it, how and when it may be shared, and the rights and choices you have with respect to your information. It also explains how we communicate with you and how you can make requests or submit inquiries to us about your information. Our goal is to help you understand how we use your information to improve our products, services, marketing, and interactions with you, as part of our commitment to maintaining your trust.

By continuing to use Mitsuba Services you acknowledge this Privacy Notice, and agree to our Terms of Use and other important policies, all available on our Online Policies page.


You may skip to the specific sections of our Privacy Notice by selecting any of the sections listed below.

  1. Applicability and Scope
  2. Information We Collect
  3. Sources of Information
  4. How We Use Your Information
  5. How We Disclose Your Information
  6. Cookies, Web Beacons, and Similar Technologies
  7. How We Protect Your Information
  8. Your Choices & Rights
  9. Participation in the Privacy Shield Frameworks
  10. Contact Us
  1. Applicability and Scope

This Privacy Notice (“Notice”) applies to the websites located at,, the Mitsuba mobile applications available both on android and iOS (“Mitsuba Ramen, Mitsuba Sushi”), when you visit our stores, and through any other websites or applications owned and operated by Mitsuba Holdings or products that direct the viewer or user to this Notice (“Mitsuba Services”).

  1. Information We Collect

When you visit and use the Mitsuba Services, we collect the following categories of information:

  • Identifiers – We collect information that can be used to identify you, such as your first and last name, phone number, your address book, username and password, email address, postal address, IP address, day and month of your birthday, and demographic information (such as gender).
  • Financial Information – We may also collect information such as your credit card and debit card information, telephone number, and name.
  • Commercial Information – We may collect information about your transactions in our stores, on our websites or via our Mitsuba Apps including what products you purchase, how frequently you purchase them, any Rewards or promotions associated with a purchase, and the products you have placed on your “cart” for future purchase.
  • Electronic Network Activity Information – We collect information related to your electronic network activity, such as your browsing history, information about how you use the Mitsuba Services, and information about your device.
  • Geolocation Information – We may collect information about your location of your device, such as information derived from your device (e.g., based on a browser or device’s IP address). We may also use location-based technology in our retail locations, to collect information about the presence of your device.

We may aggregate or de-identify the information described above.  Aggregated or de-identified data that we do not attempt to reidentify is not subject to this Privacy Notice.

Without this information, we may not be able to provide you with all the requested services.

  1. Sources of Information

In addition to the information, we receive from you, we also receive the categories of information described above from other sources including from other users of Mitsuba Services advertising partners, co-sponsors, internet service providers, data analytics providers, operating systems and platforms, social networks, and publicly available sources.  For example, if you access any social media or similar services through the Mitsuba Services to login or to share information about your experience on our Mitsuba Services with others, we may collect information from these third-party services.

  1. How We Use Your Information

We use your information for business purposes, including to provide the products and services you request, for marketing and promotional purposes, and to perform website and mobile application analytics.  We may use the information we collect about you to:

(a)  To Provide Our Services – We may process your information when you access or use the Mitsuba Services, including to:

  • process or fulfill orders and transactions;
  • maintain and service accounts;
  • facilitate the functionality of our websites and mobile applications;
  • process payments; and

(b)  To Communicate With You – We process certain information in order to communicate with you in relation to your accounts, our services, our marketing, and your requests, including to:

  • communicate with you about orders, purchases, returns, services, accounts, programs, contests, and promotion;
  • send you personalized promotions, content, and special offers;
  • communicate with you about our company, products, events, or other promotional purposes;

(c)  To Enforce our Terms, Agreements, or Policies – To maintain a safe, secure, and trusted environment for you when you use our websites, mobile applications, and other services, we use your personal information to ensure our terms, policies, and agreements with you and any third parties are enforced.

(d)  To Comply with Applicable Laws – We may be required to process certain information under certain laws and regulations, such as tax laws, as well as to:

  • maintain appropriate records for internal administrative purposes; and
  • comply with applicable legal and regulatory obligations, and respond to lawful governmental requests, as needed.

(e)  Targeted Advertising – We may process your information to provide you with targeted advertising and offers and promotions that you may be interested in.

  1. How We Disclose Your Information

We disclose your information as needed to fulfill the purposes described in this Notice and as permitted by applicable law.

 (a) When We Work Together – We may share information between and among Mitsuba Corporation, its subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes.

(b)  When We Work on Business Transactions – If we become involved with a merger, corporate transaction or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.

(c)  When Sharing Helps Us Protect Safety and Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, safety of Mitsuba or our customers or partners.

(d)  When You Give Consent – We may share information about you with other companies if you give us permission or direct us to share the information.

  1. Cookies, Web Beacons and Similar Technologies

We and others may use a variety of technologies to collect information about your device and use of our websites and mobile applications. These technologies include first- and third-party cookies, web beacons, JavaScript, entity tags, and HTML local storage. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.

Cookies – Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server.

You may be able to reject cookies, web beacons, entity tags and HTML5 local storage by adjusting the appropriate settings in your browser. Each browser is different, but many browsers have preferences or options that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed, or allow you to remove or reject the use or installation of certain technologies altogether. instructions provided by the following browsers:

Interest-Based Ads – Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at,

To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s App Choices mobile application opt-out offering at

  • JavaScript – JavaScript are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.
  • Entity Tags — Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
  • User Convenience – Some of these technologies enhance the ease of use of our websites and mobile applications and the services and functionality they make available by accelerating load and refresh times and remembering information that you have provided on prior visits to our websites or when you last used a website or mobile application service or functionality.
  • Marketing – Some of these technologies are used to tailor your experience on our website, within our mobile applications, or across your applications or devices by controlling the promotions, advertisements and other marketing messages that may appear when you access or use these or other digital properties.

Taken together, these technologies help us learn which services and functionality you are using and how you are accessing information about us. We may use this information to personalize your visit to a website or use of a mobile application or to send you relevant promotions and advertisements.

  1. How We Protect Your Information

Mitsuba uses reasonable technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. However, no security system is perfect, and due to the inherent nature of the Internet, we cannot guarantee that data, including personal information, is absolutely safe from intrusion or other unauthorized access by others. You are responsible for protecting your password(s) and maintaining the security of your devices.

  • Children’s Privacy

We do not intend for our websites or online services to be used by anyone under the age of 13. We do not knowingly collect, sell, or share information of consumers between the ages of 13 – 16.  If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately as described in the “Contact Us” section of this Notice. For more information, please see our Terms of Use. 

  1. Your Choices & Rights

(a)  Your Choices

  • Location Services – In order to use certain Mitsuba Services, such as mobile order and location-based services and technology, you must either (a) enable “location services” in the Mitsuba App; and/or (b) set the permissions in your mobile device to allow communication of this information.
  • Email Communications, Push Notifications, and In-App Messages – The Mitsuba App allows all users to set preferences for receiving promotional email communications from Mitsuba, receiving push notifications on your device, and receiving inbox messages. Please note as well that you may opt-out of receiving email communications at any time by adjusting your Mitsuba online account settings or by clicking the “unsubscribe” link included within any commercial email we send you.

(b)  Your Rights

Depending on where you live, you may be entitled to certain rights with respect to your personal information, as described below.

  • Right to Know – You may have the right to know what personal information the business has collected about you, including the categories of personal information, the categories of sources from which it is collected, the business or commercial purposes for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it.
  • Access and Data Portability – Subject to certain exceptions, you may have the right to request a copy of the personal information that we collected about you during the 12 months before your request.
  • Deletion – You have the right to request that we delete information that we collected from you and retained, subject to certain exceptions.
  • Correct Inaccurate Information – You may have the right to request that we correct inaccuracies in the personal information we maintain about you. You may also correct information about you in the Mitsuba App.
  • provide this link.
  • Opt-Out Preference Signals – Some web browsers allow consumers to automatically exercise their right to opt-out of sale/sharing with all businesses they interact with online by initiating an opt-out preference signal. We will honor such opt-out preference signals.

(c)  Other California Rights

  • We do not operate in California.

EEA Data Subject Rights – Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you.
  • Request correction of the personal information that we hold about you.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party), or where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you.

(e)  Complaints – If you have any issues with our compliance, you have the right to lodge a complaint with an EEA supervisory authority (link). We would, however, appreciate the opportunity to first address your concerns and would welcome you directing an inquiry first to us per the “Contact Us” section below.

Contact Us

We welcome your questions, comments and concerns about privacy. You can contact Mitsuba at (by phone at (315) 373-0038).